Shipping Info
What countries do you ship to?
We currently ship to the continental the United States, except Alaska and Hawaii. We don't ship to other countries.
How much is shipping cost？
All orders are free shipping. You don't need to pay any shipping cost.
How long does delivery take?
The processing time is normally 1-2 business days.
Shipping time is 2-10 business days
Total time (delivered time) = Processing time + Shipping time
| Order Amount | Shipping Cost | Processing Time | Shipping Time |
| All orders | Free Shipping | 1-2 working days | 2-10 working days |
Do you need to pay tax?
For united states, you don't need to pay tax for your order.
How will your order be shipped?
Amazon functions as our logistics partner to ship out Shilucheng products. They will choose the carrier that they think works best for our customers.
Can I change the delivery address of my package?
Unfortunately, we cannot change the shipment once the product is on the way. If your order hasn't been shipped out when you contact us, we will contact the carrier and try to change your address.
Tips: Shipping time may vary due to unexpected factors, such as bad weather, public holidays, covid or other disease policies, etc. We appreciate your kind understanding for any possible inconvenience.
What if your orders not be delivered in time?
If you don't receive your item in time, please contact us via email. We will help you fix it.
Contact us via email: info@shilucheng.com
Phone: +8615267394374